CyberAgent & SAPTG News - Sep 2014

Dear Reader

With the Reserve Bank’s monetary policy committee’s decision to leave the repo rate unchanged hopes for an increase in property sales started to rise again. As it is there is already an increase demand for sectional title properties. FNB’s Property Barometer revealed an 8.2 %, year-on-year, increase in sectional title property prices.

IEASA placed a very interesting article on their website this month. According to Karien Hunter, founder and director of AMC Hunter Inc. attorneys, a rate clearance certificate only certifies that amounts for municipal services, surcharges on fees, property rates and other municipal taxes, levies and duties on a specific property during a two year period preceding the date of the application have been fully paid. Where debt is older than two years payment of such debt can be collected from the new owner.

The Estate Agency Affairs Board (EAAB) together with representative bodies of estate agents and estate agencies and of HOA’s has met in order to provide guidance in respect of  practices relating to the payment of fees/sharing of commission to procure any degree of exclusivity in the marketing of properties for sale or for letting.

Good news for our CyberAgent and SAPTG users, when you attend one of our in-house or webinar training sessions and you complete the test a certificate will be issued which counts for 5 CDP points. Read more under; Clarification note on the implementation of Continuing Professional Development (CPD) for estate agents

Until next month!
The editor

It Takes A Village To Raise A Child - You can help Oliver's House

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CyberAgent & SAPTG News

Bulk TransUnion Data

Buying Bulk Data from TransUnion NEW - Multiple bulk requests are now permitted

TransUnion Bulk Data Trace

CyberAgent & Data Feeds

CyberAgent Data Feeds Feeding to or from Tivvit? Don't miss the latest, important feed updates below.

What you need to know about CyberAgent & Data Feeds

South African property sector delivered improved 7.4% total return for six months in 2014

Estate Agency Affairs Board

The uptick in performance growth can be attributed to an improved capital growth of 3.1% compared to the 2.2% recorded for the last 6 months of 2013. The growth in capital growth was underpinned by an improving base rental growth and a firming in the rental yield. Income return has remained stable at 4.2%...

South African property sector delivered improved 7.4% total return for six months in 2014

Continuing Professional Development (CPD) for estate agents

New rental club for South African rental property agents

After completing your CyberAgent Beginners, CyberAgent Advanced or SAPTG Training we encourage all agents to complete the corresponding test to obtain your Certificate as this will give you 5 CPD Points.

For more information on CPD points, follow the link below.

Continuing Professional Development (CPD) for estate agents

Conveyancing fees September 2014

Conveyancing fees September 2014 This fee guideline applies to instructions received as from 15 September 2014, and conveyancers must note that Conveyancing fees are negotiable as they are merely guidelines and not minimum fees...

Conveyancing fees September 2014

Prevent Spamming from your email account by using strong passwords

CyberAgent Data Feeds We encourage all our customers to change all weak mailbox passwords to strong passwords for their domain...

What you need to know about CyberAgent & Data Feeds

EAAB – News Update

Estate Agency Affairs Board
Notice To: Housing-Owners Associations (HOAS)

Notice To: Housing-Owners Associations (HOAS)

Online Submission Of Auditors Reports

Online Submission Of Auditors Reports

IEASA –News Update

Institute of Estate Agents of SA
Watch out for forged / fraudulent sale agreements

Watch out for forged / fraudulent sale agreements

Buyers can be held liable for old municipal debt  

Buyers can be held liable for old municipal debt

CyberAgent & SAPTG Training/Webinars


Live CyberAgent and SAPTG trainingWe have received great feedback after our first series of Webinars and it looks like they are here to stay. Find the schedule for September 2014 below.

Times: 10h00 - :11h30

Monday 13.10.14
SAPTG:  Deeds & Transfer Searches & Virtualization

Tuesday 14.10.14
SAPTG: Trans Union - Bulk imports / Credit checks & ID traces

Wednesday 15.10.14
CyberAgent: Beginners - Contact & Agent Manager

Thursday 16.10.14
CyberAgent: Beginners - Property & Sales Manager

Friday 17.10.14
CyberAgent: Advanced – Filters & Reports

For any enquiries contact Maryna at

We provide you with a FREE training session in the following areas:
  • Gauteng (Daily)
  • Western Cape (Monthly)

CyberAgent Training - Upcoming Events about our upcoming training events
(including dates and venues)

Meet the CyberAgent Support Team

This month we would like to introduce you to two very special ladies in our Support Team, Mayuri Boolauck and Nosipho Msibi.

Have you ever called Tivvit Solutions Support department for a query and received a remarkable service from one of the two friendly ladies whom you wished you could put their voices to their faces? Well, fret no more our dear customer because as their continued effort to make your engagement with our Support department a lot more welcoming, our ladies would like to formally introduce themselves.

Mayuri Boolauck Meet Mayuri Boolauck, an award winning, top performing Support Consultant who is often mistaken for a receptionist because of her warm welcoming phone etiquette. Because of that outstanding attribute paired with an unquestionable zest for her work, Mayuri was nominated, by both management and her colleagues as the Best New-comer of the year 2013 at Tivvit’s Year End Function. Oh by the way, did I mention that this normally modest adrenalin junkie whose one of her bucket list wishes is to Sky-dive someday is also an IT Graduate?

Nosipho Msibi Then there are those days when you called our Support Department and for a second you got an impression that you were speaking to a professional radio presenter because her cheerful voice makes you feel like you are live on your favourite radio station; Yes? Then you have spoken to Nosipho Msibi, a Trainee Support Consultant who is always looking forward to learning something new. With the Internal Auditing Degree from Tshwane University of Technology, Nosipho, similar to Mayuri, is a career driven professional who takes her work seriously although possesses a playful quality as well; she knows how to balance the two. Her keenness to equip herself for her career often leads her to the Accounts department, where she sometimes assists Aletta with the company’s financial ledgers.

And that ladies and gents, is Mayuri and Nosipho, First Ladies of Tivvit Support department.


It Takes A Village To Raise A Child

In 2012 we made it our mission to identify and support deserving Non-profit charity organizations. After some deliberations on qualifying criteria we identified Oliver's House as an NPO to support.

Oliver’s House is a registered non-profit organization as well as a Section 21 Company providing public benefit activities in education, information and communications technologies and early childhood development.  Since its inception in 2001 as a soup kitchen in Benoni, the centre has shown sustained growth thus the need to expand their premises. They are in a process of developing Oliver’s Village - a comprehensive charity centre that is aimed at providing diverse services such as Aids/HIV clinic; Organic Farm and Food Forest; Children's Day care facility; Skills Development village; Children's Homes, etc.

To help them achieve this goal, Tivvit Solutions in association with Marketel has donated an SMS Short Code that people can use to contribute towards this initiative. As an African proverb goes, “It takes a village to raise a child” thus you are kindly requested to SMS the word OLIVER to 40733 and help Oliver’s House build Oliver’s Village. Each SMS costs R20.

It Takes A Village To Raise A Child - You can help Oliver's House

Convert your images to Video with TivvitTube

Quick Links
CyberAgent Website
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Important News Updates
What's New
Get all the latest news on upgrades and new features in CyberAgent and SAPTG. In this month's addition:
Auction on CyberAgent Anywhere
SAPTG Property CAV Report

New in CyberAgent and SAPTG

From our Support Desk

Build 1703 is now available. Please make sure that you are using the latest version of CyberAgent.

Read this month's Q&A Section

From Our Webmaster

Responsive Websites

CyberProp - Real Estate Responsive Website

With the shift to mobile; the number of devices, platforms and browsers that need to work with your site grows. Responsive web design is key in a multi device world. Existing CyberAgent customers can now upgrade to fully responsive websites together with the new Facebook App.

By going responsive your website will work on all devices (smartphones, tablets, laptops, desktops ). You don't have to invest in "mobile application development", which can cost up to 5 times more or ask the site viewer to download/install an application before they can browse your website.

Real Estate Responsive Websites

Search Engine Optimisation

We have made many improvements to our websites' SEO in the last few months and our agencies are reaping the rewards. Although most of these processes have been automated we encourage our older customers to consider upgrading their website's design to a more up to date look and feel or even going full-on responsive so that they can get the most out of their website. If you would like to know more about upgrading your website, please contact us at


Quotation of the month

Believe in yourself! Have faith in your abilities! Without a humble but reasonable confidence in your own powers you cannot be successful or happy.

Norman Vincent Peale

Contact Us

Should you experience any problems or have any questions, please contact our support desk on:
Tel: 011 955 9100