CyberAgent & SAPTG News - June 2014
Dear Reader

Should I give my real estate agent a gift? The estate agent has only a one in ten chance of receiving a gratitude gift. It might be that the client is too busy moving or feels that the agent's commission cheque is sufficient. If only clients would realise that the best gift they can give an estate agent is a referral and this will not cost  them a cent. The real estate agent has to impress to get that referral and win the clients backing.

We on the hand have decided to give all our real estate agents and offices a gift this month; a reduction in ID traces and contact detail requests. Find out more about this gift in New SAPTG pricing on TransUnion

"How bad is the real estate market?" SAPTG stats for Property Transfers by month for the last 12 months (2013-06-01 to 2014-05-31 is now available. SAPTG - Stats

We have received tremendous support and positive feedback on our first online seminars or webinars. By hosting these events we can provide better and more frequent training to all CyberAgent and SAPTG users focused on their specific needs. The dates for these seminars will be posted in our newsletters, mailers and websites ( and Should you have any queries or suggestions, please feel free to mail our support desk at

Until next month!
The editor

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CyberAgent News
SAPTG - Stats
Property Transfers by month for the last 12 months (2013-07-01 to 2014-06-30). Stats include SA's average, top city and suburb stats.

CyberAgent Data Feeds Info + Q&A
We have compiled a list of tips and questions regarding CyberAgent Data Feeds.

New SAPTG pricing on TransUnion ID Traces/Contact Detail Requests
We have managed to negotiate a great deal with TransUnion in regards to ID Traces/Contact Detail Requests. The new pricing has been in effect since 25 June 2014.

CyberAgent and Mapping
On CyberAgent Desktop and Anywhere, you must map the listing's co-ordinates. This is to improve your ratings on Cyberprop and other Portals.

EAAB – News in general
EAAB clampdown on agent accreditation

EAAB has finally outlaw the payment by estate agents of accreditation fees to HOAs...

Open letter to the EAAB addressing late Fidelity Fund certificates...

IEASA – Roadshow
IEASA, in partnership with SA Home Loans, are proud to host the IEASA 2014 ROADSHOW.    
With SIX VENUES around South Africa, we offer the opportunity for agents and principals to

Tips for Using YouTube in a Marketing Plan
It’s nothing new to say that video is HOT. It’s a great way to get people’s attention.

Tread carefully when considering a character reference
Out of the blue you get a call from an organization asking you for a character reference of a previous employee...

Updating to PropertyGenie
As a continued effort to ensure that your listed properties are visible to a larger audience of potential buyers, Tivvit Solutions has negotiated with Property Genie to post your listings on their portal until August.  This is a 2 months trial and if, during these 2 months, you decide that you do not want your listings sent to this portal anymore, you may request to be unsubscribed immediately.

For further details on this arrangement or to unsubscribe, please contact our Support department on 011 955 9100 or email

Property Scoring and Listing Criteria

As Tivvit Solutions we pride ourselves in our industrious efforts to go an extra mile for all our clients.

It is our priority to ensure that all our clients’ websites rank well on the popular Search Engines thus turning Browsing traffic into leads and ultimately sales hence the fact that we have joined forces with a SEO company.

A platform such as CyberAgent is designed to assist you the user to assist in achieving maximum results. We need your assistance and therefore urge you to exploit this tool to its full capacity. Together we can achieve optimum feedback from prospective property seekers.

To accomplish that, you as a CyberAgent user, should familiarise yourself with the Property Scoring and Listing criteria so that you can list your properties in a comprehensive manner

CyberAgent & SAPTG Training

We have received great feedback after our first series of Webinars and it looks like they are here to stay. Find the schedule for July 2014 below.

Times: 10h00 - :11h30

Monday 07.07.14 | 21.07.14
SAPTG:  Deeds & Transfer Searches

Tuesday 08.07.14 | 22.07.14
SAPTG: Virtualization and Trans Union

Wednesday 09.07.14 | 23.07.14
CyberAgent: Beginners - Contact & Agent Manager

Thursday 10.07.14 | 24.07.14
CyberAgent: Beginners - Property & Sales Manager

Friday 11.07.14 | 25.07.14
CyberAgent: Advanced – Filters & Reports

For any enquiries contact Maryna at

Webinar Q&A:

Q: Will the same topics be covered in the subsequent webinars?
A: Yes, until further notice webinar series will be held twice a month covering the same subjects.

Q: Do you record your webinars for people to listen to again later?
A: Not at the moment, but this is definitely something that we will implement.


We provide you with a FREE training session in the following areas:
  • Gauteng (Daily)
  • Western Cape (Monthly)

 about our upcoming training events
(including dates and venues)

- Nationlink Plattekloof

We would like to take this opportunity to congratulate Nationlink Plattekloof with the completion of their office revamp. We think it came out superbly.

Quick Links
CyberAgent Website
CyberAgent Anywhere Login
Important News Updates
From our Developers
For more information about the following topics visit our developers section:

Property Enquiries
New Property Type
SAPTG Property Report Changes

From our Support Desk
Build 1700 is now available. Please make sure that you are using the latest version of CyberAgent.

Read this month's Q&A Section

From Our Webmaster
Facebook App

& Responsive Websites

The Tivvit Facebook App is a platform that will not only enable Estate agencies and Agents to showcase their available properties but where potential clients can search for properties within Facebook while simultaneously enjoying other fun posts.

With the shift to mobile; the number of devices, platforms and browsers that need to work with your site grows. Responsive web design is key in a multi device world. Existing CyberAgent customers can now upgrade to fully responsive websites together with the new Facebook App.

Quotation of the month
The future belongs to those who prepare for it today.
- Malcolm X


Goodbye Darius
They say that employees are the real assets of a company. This month we bid farewell to one of our employees, Darius van Wyngaard. We send him good wishes as we know he will be tackling his new venture with enthusiasm and dedication.


Contact Us
Should you experience any problems or have any questions, please contact our support desk on:
Tel: 011 955 9100