What our customers say about us - CyberAgent
Like the new format for Cyberagent Online – congrats! A big improvement. Nice and modern!
Louise Bird - www.dpgprop.co.za
Feedback op Web-site
Rekord Sales vir Januarie en Februaries over.Ek, Majida en Annmar maak goed gebruik ,en web-site het ons image goed gelig.
Om waarheid te se web-site het syself vir die jaar betaal in die eerste week in Desember toe n erf wat almal van vergeet het verkoop was aan iemand van Hongarye.
Ons sukkel om by te hou by die groei!
Groete
Naz - CapeProperty Wholesalers
Hi Anelize,
Thank you so much. I MUST COMPLIMENT YOUR TEAM YOU ARE ALL SO HELPFUL AND REACT QUICKLY..
Sharen Byren Estates
Hi Chris,
Just want to extend a huge thank you for a really great day yesterday.
All the pennies dropped nicely into place - I now have an enlightened perspective of the immense capacity and value of the programmed/services of Cyber agent.
Please definitely book me and another of my colleagues in for your next training session - please confirm dates and times again.
Can you forward your wife my thanks and appreciation for keeping us well watered and well fed.
I have a number of questions and ideas following our session yesterday - will send onto you shortly.
Kindest regards,
Ruth
Dankie, julle diens is darem regtig goed. Dis aangenaam om dit nog te kan beleef in ons ou wonderlike landjie.
HEYMANS PROPERTIES
TEL: 012 252 6162
FAX: 012 252 6330
www.heymansproperties.co.za
Darius,
Since joining CyberProp I’ve ‘bombarded’ your office and yourself
with countless calls/cries on support and guidance, every time receiving positive,
helpful and correct steps forward (not forgetting you all being so polite and
never saying ‘I told you so’ or FedEXing a summa wrestler my way).
We are able to consistently and easily capture our listings, upload in seconds
to multiple websites, and now, at a click of button, print our window cards
– this is going to save me so much time! No more duplications (or human
error when creating it) or designing in other programs. Your software is incredible!
Big ups to your developers, support team and yourself.
You personally have put in a lot of time re-creating code and guidance tips
on this window cards and many other reports, in order to suit our requirements.
Thank you so very much! We appreciate it greatly!
I know it hasn’t ended, we have you presently redoing and adding it to
cyber anywhere to ensure we can run reports.
Please know that we are very thankful and appreciate all the help you have
given us so far.
Kindest regards
Sian HB
Chas Everitt
International St Francis Bay
Dear Brian & Anelize
In a short space of time you have reconstructed my old website and improved on it.
Your service was fantastic. You attended to all me requests promptly and warmly.
Uploading the information is really a pleasure.
I would like to commend your excellent product and service.
Please ensure your superiors are sent a copy of this mail.
Thank you!
Regards
Colin Silverstone
Silkon Properties
Wil net vir julle span daar by Cyber Agent sê julle is die BESTE. Ek doen die NQF5 kwalifikasie vir die Prinsipale/Agentskap onder baie moeilike omstandighede. Maar met Cyber Agent as deel van my Besigheid het ek gemoedsrus dat ek met die min tyd tot my beskikking, ek die maksimum blootstelling kry op die internet vir my eiendom. As ek nuwe eiendom laai op die stelsel kry ek 60% van die tyd dieselfde dag nog navrae op die eiendom. Ek gister binne 30min ‘n navraag gekry, afspraak gemaak en die eiendom aan 3 voornemende kliente gewys.
Met NQF5 die volgende
Die beste is: Omdat ons baie “bewys moet lewer” van hoe ons besigheid bedryf en watter admin stelsels/ internet blootstelling ons inplek het om dit te doen, kan ek net my TOTALE CYBER AGENT print en dis opgesom in 2 bladsye, internet gebaseer , en volledige support oor die telefoon. Dit noem ek nou regte besigheids vennote. Ek kan nie dink hoe enige Eiendoms Agentskap sonder Cyber Agent besigheid kan doen nie – ek kan nie.
Groete uit Bloemfontein
Elsa Kock - www.megadorbloemfontein.co.za
I’ve had the most wonderful experience with your technical support team
and felt I had to write to you.
I’m a basic girl and anything I.T related is completely puzzling to me.
Solving a rubics cube is by far easier than setting up even the simplest function
on a computer. So that is where your wonderful team comes into effect.
Sidney (A.K.A My boyfriend. I phone him more than I phone my husband), is a
stunning person, always friendly and super smart. He’s helped me on numerous
occasions with not only cyber agent queries but also with general questions
about settings on my p.c. He is an asset to any company and definitely a person
everybody can approach and look-up too. His one of a kind! A true gem –
THANK YOU SIDNEY, YOU’RE A HONEY!
Bryan, WOW! His always ready to help, he’s got a passion for the business
and truly loves what he does. He always makes a point of popping into the office,
to check if all is o.k. with Global – THANKS BRYAN FOR ALL YOUR HELP
All the other techi support guys are wonderful. They’re always ready to
help and should they not know how to fix a problem they will find out and get
back to you, they’re fast, efficient and friendly – WELL DONE GUYS,
KEEP UP THE GREAT WORK!
Thank you Pat, for the wonderful team! You guys are making our jobs easier!
Regards
Cherie Griffin
Global Lifestyle Properties - www.glproperties.co.za
Hiermee wil ons hele Jawitz Durbanville, agente, admin julle bedank wat julle
die afgelope vyf jaar vir ons tak gedoen het.
As dit nie vir CyberAgent en veral Chris wat ons opgely en bygestaan het sedert
ons opening van die Durr Durbanville en veral met die oorskakeling van Durr
na Jawitz Durbanville nie, sou ons dit nie gemaak het nie.
Die eerste voorwaardes aan Herschel Jawitz dat ons nooit ons verbintenis met
CyberAgent gaan verbreek nie.
Met elke vergadering met die ander Jawitz kantore word die goeie diens wat
jul lewer met hulle bespreek. Daar kan met sekerheid gese word dat van die takke
in die toekoms van jul diens gebruik sal maak.
Vriendelike Groete
Deon de Klerk - www.durbanville-properties.co.za
JAWITZ EIENDOMME - DURBANVILLE
Just a note – the roll out plan you have put together is frankly amazing.
The speed at which you and your team have handled this and the manner in which
queries are responded on is incredible and from my side I an only say a big
thanks to them – great great job.
Regards
Barry Davies
Director - Chas Everitt
International Property Group
I just wanted to send you a mail to complement you and your staff.
I have had a number of calls from people at your company calling to help set me up with the new website and the various services that go with that. I actually haven’t been able to keep up with them in many instances and have had to tell them I will call them back and get the information they want. So far they have all been very helpful and a pleasure to deal with.
Regards
Brett Beaumont - www.bastille.co.za
Dear Pat
I would like to take this opportunity to thank Anelize, Dillion and Darius
with the help they provided with our transition from Falcodor Real Estates to
Geertsen & Basson. I found them to be very friendly at all times and they
went out of their way to help us.
All too often people do not say thank you – so from all of us at Geertsen
& Basson Properties in Margate, thank you very very much. You are all great.
Have a wonderful day
Regards - Debbie Nel - www.gbproperties.co.za
Soos nog altyd, is Cyber Agent my redding in die bedryf! Ek kan nie sonder
Cyber nie!
Sterkte met alles,
Groete,
Lena-Marie - www.propertymatters.biz
Thanks! It looks great! Went to training today, I feel the whole package is
great value and very professional.
Dianne - www.capeoverbergproperties.co.za
Thanks Fanie
That was quick. I must say, you guys give great service
Kind regards
Carolyn Landon - Landons
Properties
Beste Cyber groep
Ek het 2 jaar terug met Property24 afgeskop en verlede jaar ‘n eie webwerf
addisioneel laat skep, maar sonder enige sukses. Dit is moeilik om in woorde
te sê hoe dankbaar en opgewonde ek oor julle webblad en diens is. Julle
diens is net eenvoudig puik en julle vriendelik gee net daaraan ‘n spesiale
dimensie. Hou so aan! Baie dankie.
Dr. Kobus Smit - www.pinproperty.co.za
Hallo
Fanie,
Ek het na baie korrespondensie met Lewis ons website navrae vir eers uitgesorteer,
dankie.
Weereens, dankie dat julle ouens so effektief is en terugkom soos julle belowe
om te verduidelik waar ons nie verstaan nie. Ek ken regtig nie nog 'n diensverskaffer
wat soveel geduldige mense het om ondersteuning te gee wanneer ons dit nodig
het nie. Ek ervaar werklik dat elke persoon met wie ek praat by USP Designs
altyd net behulpsaam en vriendelik is en dit is presies die rede waarom ek Cyberagent
en nie P24 gebruik nie! En dankie dat geen agentskap vir julle te groot of te
klein is om te help nie. Dankie vir die ekstra myl wat julle ouens loop om soms
my (ons) probleme en navrae op te los. Ek ervaar ELKE keer kry ek net die beste
diens van jou personeel. Ons onkunde moet soms vir julle 'n frustrasie wees,
maar dankie tog julle almal het altyd tyd, geduld, 'n oplossing of 'n verduideliking
reg vir ons.
'n Pluimpie vir al die wonderlike mense wat so 'n goeie diens lewer en altyd
maar te gewillig is om ons (soms moeilike!) kliënte tevrede te hou. Jy
het 'n uitstekende span - ek hoop jy kyk mooi na hulle!!! Groete en seën
vir julle!
Karen Dorfling - www.canvasproperties.co.za
"...it is my firm opinion that CyberAgent is the best tool to drive
internet enquiries to your email and to your telephone and as a principal that
has used and still uses more than one programme to maintain a significant web
presence the results truly speak for themselves with over 90% of my internet
related buyer enquiries coming from my Cyberagent website and those that are
automatically populated by Cyberagent..."
Andre de Villiers - www.iagent.co.za
Gun my die geleentheid om vir jou baie dankie se vir die taak wat jy uitstekend
gedoen het met bogenoemde "Report". Dit is baie netjies en goed gedoen.
Hierdie werkstuk is ons Bybel en word goed gebruik.
Cecile van Vuren - Race
for Space Properties
Thank you I am very pleased with your excellent service and your hosting service.
I receive an excellent response when I list any property.
Much appreciated – all your hard work.
Aragon Properties
Thank you I am very pleased with your excellent service and your hosting
service. I receive an excellent response when I list any property.
Much appreciated – all your hard work.
Aragon Properties
"Thank you so much for Cyberagent it's brilliant!"
Mellissa - Cluttons False Bay
"Once again I must express my total satisfaction and delight with the
outstanding service we at Chas Everitt receive from your dedicated service driven
team.
It seems like nothing is too much trouble and when occasionally a request cannot
be fulfilled the response is always proactive and constructive with alternatives
suggested.
It is absolutely no wonder that Cyberprop has grown from strength to strength
over the years.
The energy and enthusiasm of your colleagues is refreshing and the passion is
genuine. Service is clearly not lip service slogan on your wall but a foundation
to your approach. What a credit you are to the South Africa real estate industry.
I remain a dedicated fan with very good reason - you help our business grow
every day!"
Andre de Villiers - www.iagent.co.za
"Thanks again for your assistance, and please convey my thanks to
the rest of the team there, the response has been very professional and well
handled."
Val Ludgrove - Val
Ludgrove Real Estate
"Ek is beindruk met hoe julle besigheid
doen- julle is ‘n ‘great
team’."
Jackie - Tinus
Strydom Property Group
"Thank you so much for Cyberagent it's brilliant!"
Mellissa - Cluttons False Bay
Hi Mark,
Just to say thank you for your assistance in getting our mail merge facility
up and running. I appreciate you going the extra mile and providing the good
service. Hope you have a great weekend.
Regards
Christy van Coller - Pringle
Estates
"Dear All,
I would like to thank each and everyone for the effort you have put in to ensure
that our Cyber Agent and Cyber Trade are working. Jan is aware of a bug we picked
up in the version 3.1 build 677 when updating the website; however he also assisted
us in changing to some other way of updating the website.
On behalf of all the members of Realty Maharishi a GREAT thank you. We believe
that USP and Realty Maharishi will walk a long path of success together."
Pieter Pretorius - Realty Maharishi
"I just wanted to take a moment to compliment you on the efficiency of
your help desk. I had to call them a few times today while setting up compulsory
fields, etc on Cyberagent and the service I received was professional and efficient."
Honey Harcourt-Wood - ENGEL
& VÖLKERS Western Cape
"I am happy with the service that Cyber Agent delivers. When I have a
problem, someone is always willing and able to help me as quickly and effortlessly
as possible. The personel are always friendly. I know that when I have a query
I am always greated by name and not "who am I talking to". In that
I conclude that the service I receive is excellent. Keep up the good work. "
Lizelle Bronkhorst - - Ebotese
Estate Agents
"Credit give where credit is due. Over the years I've dealt
with many companies & yours is the first to
give such efficiency without passing the buck. Please note that All you staff
deserve a great pat on the back!!!"
Terence, Andre, Andrew & the team - Chas
Everitt Western Cape
"Pat,
We had a very successful property expo over the weekend.
Once again the support form John at Cyberprop was tremendous.
John helped in writing a property CD and in the set up to a plasma screen.
Thanks again to John and to all at Cyberprop/USP who continue to exceed this
customers expectations.
Keep it up which I know you will."
Best Regards,
Michael. - Proplist
Hermanus
"Goeiemôre CyberAgent span,
Ek kan nie anders nie as om die bestuur en span van CyberAgent geluk te wens
met 'n puik produk en puik diens. Ek kon dit nie glo nie toe daar binne ongeveer
2 ure nadat ek 'n eiendom op die internet geplaas het my eerste e-mail navraag
ingekom het. En was ek nog meer verras toe daar 'n tweede navraag ingekom (vir
'n ander eiendom wat ook gistermiddag gelaai is) ongeveer 10nm gisteraand. Dit
is absoluut fantasties - net jammer die eiendomme is slegs voorbeelde.
Die situasie sal egter vinnig verander met die dat ons advertensies van vandag
af verskyn.
Ek het nog 'n paar klein regstellings/aanpassings op my website, maar met die
ondersteuning en veral Johan en Jaco se bereidwilligheid het ek geen twyfel
dat alle ratte binne die volgende dag of wat glad gaan loop nie.
Ek glo nie diegene van julle span wat direk saam met my gewerk kan anders as
om te dink dat ek 'n perfektionis (vol fiemies) is nie - daarom glo ek dat julle
kan trots wees as ek julle komplimenteer. Nogmaals geluk en baie dankie. Julle
pakket en diens is die beste waarde vir geld wat ek in 'n lang tyd raakgeloop
het!
Ek sien daarna uit om 'n Lang pad saam met julle te loop."
Daan Marais - www.realtysa.co.za
"YOUR SERVICE IS EXCELLENT
CONGRATULATION "
MIKE - Proprop - www.proprop.co.za
"Dear Willie
With reference to our wesite, email addresses, software etc, I wish to congratulate
you as well as Pat Jewell and Nolan Roets for an outstanding service.
Your company offers a highly professional, efficient and friendly service.
I would highly recommend your company.
Many thanks, and keep up the good work.
Assuring you of my best attention at all times."
Glenn Deeb - UProp
"A superb job by Johan.
I am impressed with the speed and action of the request by all concerned.
Keep it up."
Best, Michael Deegan. - Proplist,
Hermanus
"I have been in the privileged position to see this company grow from
virtually a dream to one of the main role-players in its field in South Africa,
through guts, determination and sometimes sheer brilliance. At the time when
I met Willie van Schalkwyk I was looking for a database/listing program/property
management system, and to my surprise they had the basis for what I was looking
for. What impressed me the most was its adaptability to be developed for individual
needs. Through time different functionalities has been developed and added to
make it the most extensive System today available in South Africa. How a real
estate firm can function without CyberAgent I simple cannot understand.
I am also impressed by their excellent service and their prompt response to
my requests. It is the heart of my business and forms the basis of my Intellectual
Property which has added to the goodwill of my business in terms. We are looking
forward to the new version (4) and trust that it will CONTINUE THE MAGIC"
Flip Minnaar - Aida
Heidelberg
"We have only received excellent service from you all - would not change
to any other. Am very happy with our site, the training and our hit rate"
Ann Rault - Homenet Ann
Rault
"We are very happy with the service received from Fanie and Jaco at Cyberprop.
Whenever I have had an enquiry, they are always efficient, helpful and patient
with me. Thank you for your great support."
Irene Killas - CityProps.co.za
"Graag wil ons net die hele span bedank vir proffesionele en volgehoue
diens!! Dit maak nie saak hoe groot die probleem is, hoe laat dit in die dag
is of hoe vreemd die versoek van ons kant is nie, die stem aan die ander kant
is altyd vriendelik, kalm en behulpsaam. Was dit nie daarvoor nie, het ons lankal
in ‘n see van data en rekenaarprogramme verdrink! Dit is lekker om met
mense te werk wat hulle produk ken! Dankie Fanie, Jaco, Nolan en Jan vir al
die geduld!"
Riana van Aswegen en Amourine Berner. -
Stellenbosch Farms
"It's geat to work with service orientated people who are responsive to
our suggestions and requests! Clearly the CyberAgent team shares our passion
for technological solutions!" Andre de Villiers - Regional Chairman - Chas
Everitt Western Cape
"Ek wil net baie baie dankie namens Blue Reef Properties sê vir
julle uitstekende diens. Dit is regtig 'n plesier om met mense te werk wat altyd
vriendelik, geduldig en behulpsaam is. Dit is altyd 'n groot aanpassing om iets
nuuts aan te pak maar vir my was dit nie so erg soos wat ek gedink het nie.
Dit is nie net 'n fantastiese program nie maar om te weet dat hulp net 'n oproep
weg is (en ek was regtig seker 'n pyn gewees) is baie gerusstellend.
Aan almal wat my al gehelp het - Baie dankie! Ons website is 'n groot verbetering
en lyk fantasties! Dankie Johan. Nolan en Chris - Dankie vir julle geduld met
al ons vrae gedurende die opleiding. Pat - Dankie vir jou e-mails wat my op
hoogte hou wat aangaan - Dit is fantasties! Vir die res Jaco, Fanie en al die
ander - Baie dankie.
Ek sien uit daarna om nog verder saam met julle te werk. Baie dankie weereens
- mens kan dit nooit genoeg sê nie. Groete vanuit 'n sonige Strand."
Liezl - Blue Reef Properties
" I am happy with the service that CyberAgent delivers. When I have a
problem, someone is always willing and able to help me as quickly and effortlessly
as possible. The personel are always friendly. I know that when I have a query
I am always greated by name and not "who am I talking to". In that
I conclude that the service I receive is excellent. Keep up the good work."
Lizelle - Ebotese Estate
Agents
"Baie dankie vir jul flinke optrede wat ons deurlopend van julle ontvang
met al ons navrae en opgraderings. Julle ondersteuningstelsel is werklik goed.
Ons het altyd vrymoedigheid om met julle te skakel, telefonies of per e-pos
wanneer daar 'n probleem opduik. Hou so aan met julle puik diens aan Homenet
Stellenbosch, Homenet Kuilsrivier en Homenet Caprop (Paarl)."
Piet Uys - Homenet
Stellenbosch, Homenet Kuilsrivier, Homenet Caprop (Paarl)
"...it is my firm opinion that CyberAgent is the best tool to drive
internet enquiries to your email and to your telephone and as a principal that
has used and still uses more than one programme to maintain a significant web
presence the results truly speak for themselves with over 90% of my internet
related buyer enquiries coming from my Cyberagent website and those that are
automatically populated by Cyberagent..."
Andre de Villiers - www.iagent.co.za
Thanks. You guys are very good and fast. I have a friend (an agency) who always
needs to fight with his site administrators before he gets any thing done, maybe
I’ll refer him to CyberAgent.
Bode First Landmark
"Thanks,
I really find it a pleasure dealing with you, I appreciate your prompt responses
and attention to detail."
Liesl - Inernet AdSales
I DONT THINK THERE IS A PLACE WITH BETTER SERVICE
THANKS
FRED Property Training College
CyberAgent Mobile
"Well done to you and the team for an excellent presentation and a great
breakfast, most informative and persuasive. "
"I was made aware of this amazing package that cyberagent
was about to launch by your consultant Chris,being quite fimiliar with the professional
network edition I wanted to know more. Our principal and myself signed for the
mobile edition as soon as we returned from the Cape Town launch which I found
very informative in itself.
My hottest property at this stage was used as the featured property and with
the help of my PDA and Cyberagent Mobile I was able to market not only that
property but all my other properties with impressive professionalism. The cost
in setting up with the Mobile Edition becomes insignificant to the time this
system has saved me. My PDA has assisted me in concluding 3 successful sales
in the last month. I would at this stage also like to commend your back-up and
technical staff for the professional manner in which they handle queries and
customizing the Professional Edition for me. I would definately recommend that
every professional agent in the industry should have Cyberagent."
Carl - Aida
Milnerton
Cyberprop Comment
"Please convey my appreciation to your staff and web support personnel
on the way your site is structured. It is the BEST I have come across (not just
ONE of the best)." - Otto Fobian
Derek Fox - Eastside Properties
"Thank you so much for a stunning morning presentation. The technology
was incredible and very exciting for all Estate Agents to use. The breakfast
was lovely and the gifts truly generous."
Verna & Claire - Aida Roodepoort North Executive
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