|Word from the editor|
Dear CyberAgent user,
How often don’t we hear people say “So close”. There are even various albums with the title or lyrics “So close”. This is normally the expression used when someone get close to accomplishing something or when they are closely connected to something. Today at CyberAgent we can also say “So close”.
Our launch of our new property portal is “So close”. This portal will be launched with a marketing spend value of R 10,000,000 over the next ten months with various campaigns.
Over the last few months we've received a lot of questions regarding the Consumer Protection Act and what you as an estate agency should know or do. Make the CPA work for you! This is the advice given to our CyberAgent users;
“The Consumer Protection Act (“CPA”) has far-reaching implications for Estate Agents, be it sales or rentals. What is clear from the National Consumer Commission and the local Offices of the Consumer Protector is that there is an intention to include the Property industry within the ambit of the Consumer Protection Act.
In fact, the term “Consumer”, clearly applies to a Tenant in a Lease agreement and similarly implies that an Estate Agent is a “Supplier” of services to a property owner in terms of its Mandate. The CPA is a powerful weapon in the consumer’s artillery and Estate Agencies need to be alive to this act and to ensure that they don’t fall foul thereof.” Read more about Marlon Shevelew and his advice; Make the CPA work for you.
This month is a jammed packed addition full of helpful information for you to use.
Until next month!
|The Institute of Estate Agents Western Cape|
The quality of property listings plays an integral role in an Internet browser’s search for property. At CyberAgent we’ve introduced property scoring some months ago. The better the quality of your listings, the higher your agency will rank.
Factors that you need to look out for to get the full score are the following;
Why Property Scoring
|Questions regarding updating to Private Property|
Private Property Interface Issues experienced over the last month.
One issue was that if a listing is marked as development, your contract with Private Property must allow for this. If you have not signed a "Development Allowed" contract, you will have to load the listing under residential for it to be uploaded to PP.
|Questions regarding feeding to Property24|
Can you tell me if this is one of the “Export” properties? I have ‘sold’ it on Cyber, a while back now, so I would like for it not to appear.
Requests for suburb changes
We have a formal process in place for requesting suburb changes (CSC@property24.com).
If the notes are displaying on your CyberAgent, please save the property and do an update website.
It will show once the feed has been processed. The feeds runs everyday at 12 midday and runs for about 2 hours depending on the amount of property.
Agent Id specified is in active
As soon as the client receives the above message, they need to notify me (Darius – email@example.com) so i can activate the AgentID.
Location not matched
As soon as the client receive the above message – then they need to email firstname.lastname@example.org and they will receive a job ticket.
|From our developers|
With regards to the recent changes made on the Canvas Manager, I see that you have integrated the Google Map coordinates of the canvas properties on the individual records.
CyberAgent Anywhere - Canvass Manager.
|From our Support Desk|
Build 3.100.1657 is now available. Please make sure that you are using the latest version of CyberAgent. Where do you add the Farm names, numbers or registration divisions in the Canvass Manager?
Select Property type: i.e farm (f) and add name by Sectionla Title name.
Iissue of templates being loaded and not being accessible to agent. I have checked the code and we draw a list of template options from the notes table. We filter on agentid - admin user gets bid+'0000' as agent id
There is no way that one agent can see what another agent has loaded. My only explanation for different agents seeing what another agent loaded is that they are logging on with same username.
Please take note of error message when trying to add photo...when ok it does carry on.....i did test this for the client so they can carry on .
Not an error message - it is an alert to test for what navigator you are using.
Should you experience any problems or have any questions, please contact our support desk on 011 955 9100 or email Support@cyberprop.com
|From our Webmaster|
Website enhancements (Cyberprop.com and client websites):
By Richard Fellner
|SA Property Transfer Guide|
As you know by now, Knowledge Factory, a Kagiso Media Ltd company, bought a stake in USP Designs (Pty) Ltd. The SA Property Transfer Guide has subsequently been moved over to us and now forms part of our
The suburb review report is the most comprehensive suburb property report on the market. It gives a
|Make the CPA work for you!|
The Consumer Protection Act (“CPA”) has far-reaching implications for Estate Agents, be it sales or rentals.
Since section 22 of the CPA requires all documentation to be in plain and understandable language; Lease agreements and Mandates, not to mention any documentation or media used to advertise services and goods, must be in a language that can be understood by the Consumer.
Not only is the strength of the CPA entrenched in sections 2, 4 and 51 (and which elevate the CPA as the enforceable act against any other legislation when the consumer’s rights are considered) it further allows any clauses in contracts to be read in favour of the Consumer when alternative interpretations are possible.
|CyberAgent Training and Info Sessions|
We provide you with FREE training session in the following areas;
During these training sessions more information will also be provided on:
A warm welcome to all new Agencies July & August 2012:
We trust that by now you are well aware of what CyberAgent can do for you. If you need any assistance, please do not hesitate to contact us at email@example.com or phone us at: +27 (0)11 955-9100 or 086 112- 9237
|New broom to sweep out EAAB rot announced|
Cape High Court Judge Taswell Papier appointed as administrator.
CAPE TOWN - Human Settlements Minister Tokyo Sexwale has appointed the
The appointment is immediate and Papier is expected to serve in the role for six months.
While terms of reference have yet to be defined, Papier’s appointment is part of a set of measures designed to restore stability and good governance to the organisation.
The unravelling of the EAAB began last year with the Wendy Machanik fraud saga. It continued with the acrimonious parting of ways with former CEO Nomonde Mapetla and moved into the new year with the Auction Alliance scandal. More recently the company secretary was suspended and then re-instated.
|Legitimate public concerns over fracking must be addressed|
Legitimate public concerns over fracking must be addressed
“Industry must win public confidence by demonstrating exemplary performance; and governments must ensure that appropriate policies and regulatory regimes are in place” – IEA Executive
The potential of unconventional gas and light-tight oil (LTO) supplies are both significant and wide-reaching, the International Energy Agency’s (IEA) Executive Director has said.
Speaking at the Baker Institute in Houston on the 17 August, Maria Van der Hoeven described the rise of unconventional gas – sources of gas trapped deep underground by impermeable rocks, such as coal, sandstone and shale – as an energy revolution. From no production 25 years ago, in 2010 shale gas accounted for 23% of total gas production in the United States, according to the US Energy Information Administration.
She also highlighted excitement surrounding potential LTO – conventional crude oil trapped in geological formations with low permeability (e.g. shale) – production of which is expected to grow by more than 1 million barrels per day in the next five years.
Ms. van der Hoeven warned, however, that while worldwide unconventional gas and LTO supplies are considerable, whether they meet their full potential is still subject to serious uncertainties.
“Such uncertainties exist because alongside the potential economic and energy security benefits of unconventional gas and LTO production, there are also legitimate public concerns about its environmental and social impacts,” she said. “These include the implications for water resources, land use and disruption to local communities.”
|In our thoughts|
We welcome a new debtors clerk consultant in our mists, Charmaine Mulder.
|Quotation of the month|
|Opportunity is missed by most people because it is dressed in overalls and looks like work.
Thomas A. Edison
US inventor (1847 - 1931)