Tel: +27 (0)11 955 9100
Newsletter - 06 November 2006
Word from the editor

Dear CyberAgent user,

October 2006 has indeed been a huge month for us at CyberAgent. As you know we strive in bringing the best deals and real estate agency solutions to all our CyberAgent users. In this month we introduced two new affiliated programs;

1. SA Hometraders - no more double capturing to our SA Hometraders users

Questions and answers;

If I “update to website” new listings on CyberAgent today, when will it show on the SA Hometraders site? Updates start at 21h00 each night

When I update to website, will it send all my active listings to SA Hometraders?
Yes, this will update all active listings in CyberAgent

If so, won’t duplicate listings appear on SA Hometraders?
Once we know that you will be using CyberAgent to update to SAhometraders , they will de-activate current listings and will issue us with your agency id which we then use to facilitate the dual update

2. REEP - REEP is a unique online property evaluation tool and the perfect background check to any property investment. All CyberAgent users are offered a six months FREE trial period

Coach Patti Kouri has over 20 years experience in the Real Estate industry, Coaching and Training. She is the owner and president of Accelerated Performance Coaching, the Co-Creator of "The Real Estate Game" and "Coach Patti's Jumpstart Workshop" where she has lead hundreds of real estate agents through her courses. This month we focus on Patti and two questions she has asked Estate Agents on a regular basis;

  • Are you a naked estate agent?
  • Do you have the right tools at hand for the job?

If you do not have the right tools for the job make sure that you read more at on how CyberAgent can put the right tool in your hand.

The editor

What's New ???

User access control has been revised, when a user has been configured to have access only to his own listings ("edit data of" - in the user accounts settings), he will not be able to see or edit any of the other listings / contacts.


In a recent build (3.100.1094) we revised the efficiency of the access control to contacts / properties via the User Accounts Editor. This means that if a user is configured to only be able to change contacts/listings belonging to him - he would not be able to even see the other contacts. This is attained by adding the "Agent Only" privilege to the user's account and also to specify on his account, that he can only "edit the data of" his own agent.

There is however a small side effect - the cause of which we don't clearly understand - but the result is that a user with no access restrictions may NOT see any contacts / properties in his contact manager / property manager. This is obviously not the desired situation. The fix for this is to log on as an Administrator, click on File > Edit User Accounts > then proceed to edit the affected account. Change the option of "User is allowed to edit data of" to any value, then change it right back to the desired value - ie: "Display All". Log off as administrator and log on with the desired user.

We've had to explain the fix to quite a number of users who have phoned in - we do apologise for the inconvenience and hope you all realise the benefits of the improvement.

Sending reports via Email

You now have the option to add the username/password of your outgoing mail server. Some mail servers are starting to refuse mail that has not been authenticated.

The anomaly where a duplicate attachment was made to the email has also been corrected. There is one requirement however - you need to download this file wwipstuff.dll to your CAGENTv3 folder, replacing the existing one. If you have any troubles with this - please contact our support team.

The Internet - the term of the month "BLOG"

Here at USP Designs it is our job to do the following;

  • Marketing your properties on our affiliated websites
  • To do keyword research
  • To do search engine optimization
  • To study monthly reports on website activities and performances

It is your job to make sure that you list your properties correctly;

  • Ample photos
  • Descriptive notes
  • Correct contact details
  • It is your job to make sure that you answer your Internet enquiries;


I am very disappointed to have not heard back from you and now it seems that this property is no longer available??


Do not loose out on Internet business!

The new buzz word on the Internet - BLOG

Blog is short for weblog. A weblog is a journal (or newsletter) that is frequently updated and intended for general public consumption. Blogs generally represent the personality of the author or the Web site. The activity of updating a blog is "blogging" and someone who keeps a blog is a "blogger." Blogs are typically updated daily using software that allows people with little or no technical background to update and maintain the blog.

We invite you to view, add comments and send as articles for our Blog.

NEW! Sunday Times

Your properties are now advertised on the Sunday Times main website and not just the property website! Go to and click on "property".

In deed good marketing news for all our CyberAgent users!

CyberAgent Training and Info Sessions

We now provide you with FREE training session in the following areas;

  • Gauteng
  • Kwazulu Natal
  • Western Cape
  • and the Garden Route

During these training sessions more information will also be provided on:

  • CyberAgent Mobile
  • CyberAgent Mobile PC Version
  • Keep me Informed Function
  • Cell phone / Internet Module
  • New developments in CyberAgent
  • New Update Manager
  • REEP (Real Estate Evaluation Portal)
Western Cape
Gauteng Training Sessions

Date: Daily
09h30 to 12h30 - Beginners
17h00 to 17h00 - Advanced
Cost: FREE!
Venue: 22 Ackerman Street, Witpoortjie, Roodepoort, 1724


Tel: (011) 955-9100

Western Cape Training Sessions

Date: 21 November 2006 & 5 December 2006
09h00 to 12h30 - Beginners
11h00 to 16h00 - Advanced
Cost: FREE!
Venue: 65 Balfour Street, Parow, Cape Town


November 18th and December 1st respectively

Chris Niemandt
Cell 082 432 6963

Invitation to our next CyberAgent Mobile training/info session

Joins us at our next CyberAgent Mobile Training/Info session for Gauteng.

Agents interested in CyberAgent Mobile for the PC, will have the opportunity to learn more of this exciting new product.

CyberAgent Mobile Info/Training Session:

Date: 22 November 2006
Time: 10h00 - 12h00
Cost: FREE!
Venue: 22 Ackerman Street, Witpoortjie, Roodepoort, 1724


17 November 2006

Karen at:
011 955-9100

For more information on training please email

CyberAgent Reep training

We are offering all CyberAgent users training on REEP every last Wednesday on each month at 14h00.

CyberAgent Mobile Info/Training Session:

Wed 29/11/06
Wed 31/01/07
Wed 28/02/07

Time: 14h00 - 16h00
Cost: FREE!
Venue: 22 Ackerman Street, Witpoortjie, Roodepoort, 1724


24/11/06, 26/01/07 and 23/02/07

Karen at:
011 955-9100

CyberAgent & Ananzi

Nearly 18 000 properties listed and growing!

If you are not yet advertising on South Africa's biggest and most popular search engine with over 10 million page impressions monthly, it is time to register now!

To read more simply click on the following link:


A warm welcome to all new Agencies:

We trust that by now you are well aware of what CyberAgent can do for you. If you need any assistance, please do not hesitate to contact Fanie at or phone us at: +27 (0)11 955-9100 or 086 112- 9237

Most Internet enquiries:


Company Requests
Realty Executives JHB South 371
The Rental Giant 336
Proplist - Head Office - Repo List CC 257
Wendy Machanik Properties 200
Firzt Realty Company - Deez Realtors cc 112
Inpa Properties 101 84
Kayaramina Properties CC 82
Chas Everitt Southern Suburbs 61
No Agent Property in South Africa 55
Proprop - Hyper By The Sea 51
Hall Real Estate 46
Basil Real Estate - Campbell Baxter Properties (PT 45
Impact Estates 40
Proprop (Pty) Ltd - Head office 35
Apricot Property Solutions CC 33
Genesis Projects 33
Waterkloof Properties 32
Adriatic Properties CC 31
Angor Financial Services 31
Explore Properties (Marelle Trust) 31

Sunday times

Company Requests
The Rental Giant 96
Realty Executives JHB South 78
Proplist - Head Office - Repo List CC 38
Angor Financial Services 35
Impact Estates 34
Kayaramina Properties CC 31
Just Letting 24
Phoenix Properties 23
Inpa Properties 23
The Naked Realtor

Making sure you always have the tools for the job at hand
by Patti Kouri

Did you ever have one of those dreams where you're going along just fine, maybe you're about to walk into a meeting or open the office door when suddenly you look down and realize that you're naked?

If you've had the dream, you know the sinking feeling that comes along with it. What am I doing here? How could I have forgotten to get dressed? Where are my clothes? What do I do now...

Read more

SA Hometraders


Now you can update directly to SAhometraders when you do a property update in CyberAgent.

USP Designs (Pty) LTD and SAhometraders have formed a working relationship that now allows CyberAgent Users to update to SAhometraders without double property capturing.

USP Designs have negotiated a reduced monthly subscription of R250.00 excl. VAT to SAhometraders for all CyberAgent users.

If you are interested contact Karen on 011 955 9100 or complete the form on this link and we will contact you shortly.

Check the value of any pile of bricks

There is only one way to find the value of a property, or to analyze suburb growth - REEP!

Reep is a unique online property evaluation tool and the perfect background check to any property investment.

All CyberAgent users are offered a 6 month trial period at no cost and with no further obligation. Now available with a direct link through your CyberAgent Office software.


Reep's search on both erf nº and address is very easy to use. I find that the area comparisons as well as their property valuations are quite accurate. The information and layout is presentable and easy to read.
Amanda Booysen - Caz Realtors

"I find that Reep definitely is an advantage to me as an agent as it gives vital information that assists you when dealing with both property buyers and sellers. I find that the property size comparisons and confidence indications are accurate and of great advantage".
Gilberto Manata - Property On Line

No more waiting for statements

No more waiting for statements and invoices. By logging on with your username and password you can now get it online at:


Institute of Estate Agents of South Africa


2006 Country Seminar
(Western Cape)
 10-Nov-2006 to 11-Nov-2006

Annual IEASA North Institute Day

Durban Investment Promotion Agency - Breakfast
(KwaZulu-Natal Coast)

Property and Finance Seminar (Commercial and Industrial)
(Pietermaritzburg/KZN Interior)
 23-Nov-2006 to 24-Nov-2006

Night of the Stars
(SE Cape)

The Estate Agent by the EAAB



Kindly note that renewal notices are currently being posted out to all registered estate agents. These should reach your office in 7 – 10 days, taking into account postal uncertainties.

Should you, for some reason, not receive your renewal notice, it would be appreciated if you would kindly follow these steps, namely:

  • Visit the EAAB website at and access your firm or individual record. You will find your Personal Identification Number (“PIN”). Download a renewal declaration from the website, fill in your details and make the electronic payment; or
  • Telephone the EAAB at 731 5600 for assistance.

Remember fidelity fund certificates will NOT be issued if the audit report has not been submitted to the EAAB.

Please take note, that you can now update your contact details on the website, and verify your registration status.

Quotation of the month

"Live your life as though there is great joy to be experienced... an abundance of goodness in each person you come in contact with, and the knowledge that you have enough inner wisdom to answer the mysteries that challenge you." Meladee McCarty