|Word from the editor|
Dear CyberAgent user,
What do you tell your client about applying for the that home?
If you want a home loan, your best chance of getting one is still through a mortgage originator. Thats the unequivocal view of Rudi Botha, CEO of leading originator BetterBond, who says: Four years ago, homebuyers were firmly focused on getting the best interest rate and mortgage originators proved over and over that they were the best at doing that. Originators still your best bet if you want a home loan.
The move of our servers has been finalized and the dust has settled. All systems are go and we are very pleased with the faster responses on our servers and therefore better website performance, good news for you and good news for us.
To state the obvious, another year is rapidly coming to a close. These last few weeks are quieter than normal and it is an ideal time to wrap up outstanding work for 2011 and work towards a fresh new start in 2012.
Until next month!
Problems with sending of SMS messages
There have been issues with our SMS provider that has prevented messages from being sent out.
We have taken this issue up with them and they are looking into the problem and are trying to sort it out. They are also looking into a check system for us so we can minimize the down time of the system in the event of an issue
We can regretfully not inform all our clients if the system is down as it would take longer to create and send a bulk email than it would take to get our 3rd party provider to fix the issue.
We do apologize for your inconvenience and be assured that we are doing all we can to ensure the smooth running of the system;
Please do not hesitate to contact our support desk should you experience any problems at firstname.lastname@example.org
Property score feedback
Well done Chas Everitt Hermanus 350/350
Do not hesitate to send us your questions regarding the new scoring system. These questions can be mailed to email@example.com
Property View Stats
The Property Views have been recording correctly since the beginning of November and as such the normal monthly stats report will be generated and emailed to you by no later than the second of December
|From our Support Desk|
Build 3.10.1613 is now available. Please make sure that you are using the latest version of CyberAgent.
CyberAgent User Manuals / Help Files
CyberAgent help files are now available on our FTP server. This list includes the Private Property Manual, How to upgrade your software, How to create an agent team, How to access your account online, How to set a featured property and many more. Be sure to add this link to your favourites as more files will be added to the list including the the Quick Sell and CyberAgent Anywhere manuals.
To access them simply follow the link below:
Q: How do I load more than one agent onto a property?
A: To do this, you need to load an agent team. This is done in the agent manager. First of all you need to load all your individual agent profiles. Eg. first load Bob Smiths account, then load Chris Watsons account. Then if you would like them to be in an agent team, you need to create a new profile. Make the agents name Team Bob and Chris or anything you would like. Then go to the box is team and tick it. Then click Team member selection and select Bob and Chris as agents for that team. Then on your property select Team Bob and Chris as the agent for both agents to display. Please note that on the individual agents profile, you must not tick is team as an individual agent is not a team.
Should you experience any problems or have any questions, please contact our support desk on 011 955 9100 or email Support@cyberprop.com
|From our Webmaster|
Q: I have a property listed in Montagu, but I cannot understand why its listed on the CyberProp Limpopo website.
A: Although our regional website like Limpopo, Western Cape, Gauteng etc. are optimised for for those specific regions, we also have links on them to our listings in other regions of South Africa, this is to give you maximum exposure on your listings.
|Originators still your best bet if you want a home loan|
If you want a home loan, your best chance of getting one is still through a mortgage originator.
Thats the unequivocal view of Rudi Botha, CEO of leading originator BetterBond, who says: Four years ago, homebuyers were firmly focused on getting the best interest rate and mortgage originators proved over and over that they were the best at doing that.
Now the number one objective is to get a home loan and the value proposition of applying though an originator is even more pronounced.
|CyberAgent Training and Info Sessions|
Book now for our last training sessions of the year!
We provide you with FREE training session in the following areas;
During these training sessions more information will also be provided on:
The training in George went smoothly and the concepts covered were received with enthusiasm. The general level of CyberAgent knowledge is definitely at a high level and queries were are resolved quickly. If you still dont know what extras are available in your CyberAgent application make sure that you attend a Free training session at our offices or contact support for more information - firstname.lastname@example.org
A warm welcome to all new Agencies November 2011:
We trust that by now you are well aware of what CyberAgent can do for you. If you need any assistance, please do not hesitate to contact us at email@example.com or phone us at: +27 (0)11 955-9100 or 086 112- 9237
|The Property Trainer Jill Corfield|
LACK OF ELECTRICITY AND RATES CLEARANCE CERTIFICATES HOLD UP SALES
Huge problems in the Gauteng area have been reported in THE STAR of late.
Investigate these early on in your sale. Dont wait until the Seller has signed your sale agreement, having now locked the Buyer in from choosing another property, one which might or might be for less money.
Imagine how your buyer will feel if you go back two or three weeks later and say that the sale is being held up because of outstanding rates.
In this instance think of clause 2.3 of the Code of Conduct.
An estate agent shall not in his capacity as an estate agent wilfully or negligently fail to perform any work and duties with such degree of care of skill as might reasonably be expected of an estate agent.
Sometimes, this problem can be resolved. If there is enough equity in the sale, the Municipality can deduct the money that is owed from the sale proceeds. But what if there is not enough money to do this?
BEWARE AGENTS WHO SELL BUSINESSES
If the sale of a business includes goodwill and the sale agreement does not contain an express restraint of trade provision, the seller is entitled to establish a new business and compete with the purchaser.
However, because the sale includes the goodwill of the business, the seller may not solicit his former customers to trade with his new business, even though this is not precluded by the sale agreement.
This important principle was recently reaffirmed by the Supreme Court of Appeal in the case of Van der Watt v Jonker.
The point that I want to make is who will get the blame? Will the Buyer say Silly me I should have read the agreement properly or will he say to the agent Why did you not make me aware of this?
Again Clause 2.3 of the Code of Conduct springs to mind.
|EAAB NEWS Flash|
All Estate Agency Affairs Board (EAAB) staff, estate agents and stakeholders and new applicants are hereby informed that, with effect from 1 December 2011, the EAAB will no longer be accepting any payments made by cheque.
Any one of the following alternative payment options may be utilised:
N.B. Estate agents may only use the seven (7) digit reference number allocated by the EAAB when either making EFT payments or direct deposits to the EAAB (Estate agents are, if necessary, urged to communicate with the EAAB call centre at (011) 731 5600 to confirm the reference number before effecting any payments).
Failure to comply with the above procedures may result in a delay in the processing and allocation of payments.
All queries in this regard should be e-mailed to Mr. Aubrey Mokwena atAubrey.firstname.lastname@example.org.
DUSTY MOON INVESTMENTS 103 (PTY) LTD T/A SEEFF KLERKSDORP and DAVID KLEYNHANS
The Estate Agency Affairs Board is calling all persons who have suffered monetary loss as a result of the abovementioned persons' failure to deposit and/or retain trust monies in a duly designated trust account, to lodge claims with the Estate Agent's Fidelity Fund.
All claims must be lodged by way of the Complaint Initiation Form which must be properly completed and deposed to before a Commissioner of Oaths.
Your Complaint Initiation Form must be accompanied by the following documents:
Please note that failure to lodge a claim within three months of the date on which you became aware, or by the exercise of reasonable care, should have become aware, of the estate agent's failure to keep trust monies in trust, may result in rejection of your claim.
Articles from: www.eaab.org.za
|IEASA National - IEASA Code of Ethical Obligations|
Notice: Postponement of Special General Meeting
With reference to an announcement dated 24 October 2011 regarding the hosting of the Services SETA Special General Meeting on 17 November, 2011, due to unavoidable circumstances, the Special General Meeting has been postponed and will be held in February 2012. Date to be confirmed.
The Services SETA would like to express its apologies for the inconvenience.
ICREA Newsletter - November 2011 (Vol 2)
"Slow" and "steady" are the words describing growth in some markets. Get the details in today's industry news with market reports from France, UK and Canada. Read these stories and more below, or view a complete list of news postings at WorldProperties.com.
Click here to link to the newsletter for news on:
° Canadian interest rates to remain steady
Article from: www.ieasa.co.za
|WCIEA - Institute steps up its training for 2012|
In marketing residential property today, says Dianne Brock, general manager of the Western Cape Institute of Estate Agents, agents may find themselves on an easier wicket as a result of the number of agents in SA being reduced by two-thirds. Those still in business can increase their share of the market and, she adds, many have done just that.
The number of units sold per number of agents has improved over the last year, she said...
We have arranged a special introductory deal
Contact them NOW and quote CybeAgent to get your discount!
PA Media has joined forces with Avusa, one of SA's leading Media companies (Sunday Times, Nu Metro, Exclusive Books) to create a market place called Junction.co.za. This new market place allows online users to look for property, cars and jobs in one simple, user-friendly place.
CareerJunction, SA's biggest job site (1.8 million registered CareerSeekers and an average of 600,000 users a month) will be used as the catalyst to introduce the PropertyJunction brand and your properties to an unprecedented number of consumers in South Africa through web, print and mobile media.
To have your properties listed via the Cyberagent software contact us at email@example.com or give us a call now on +27 21 818 8607.
|Rental news - Debt recovery is a lengthy expensive process|
It is surprising, but true, that there are many sectional title property owners who still do not appreciate exactly why monthly levy collection is essential, says Michael Bauer, General Manager of the property management company IHFM.
The simple truth, which the owner of every freestanding property knows, is that on any property there will be maintenance and operating expenses. In a sectional title scheme it is perfectly logical that if your unit comprises say 5% or 10% of the entire floor space, you should pay 5% or 10% of the running costs - but on certain schemes there will always be a small handful of owners who cannot or will not acknowledge this.
|Office closing over the festive period|
|Quotation of the month|
There is a lot more to life than just struggling to make money. - Ann Richards