Tel: +27 (0)11 955 9100
Newsletter - 31 August 2005
Word from the editor

Dear CyberAgent users,

How many times have you heard the phrase "are you in or are you out"? The number of registered estate agents with the board had soared to new record levels of 64 000 estate agents. The number is about 22 000 higher than the 42 081 estate agents registered with the Board in July last year. Registrations could soar as high as 75 000 or even 85 000 by year’s end, which was probably more than seven times the number of estate agents the industry could sustain in terms of providing a living income. The question should thus be, "can you afford not to be in"? With CyberAgent Mobile you can only be in!

Should you wish for us to visit your office and give a demo on CyberAgent Mobile to all the agents in your office you can email us at

This month we are launching a competition giving you guys the opportunity to win with CyberAgent Mobile.Click here and stand a chance to win a One Year CyberAgent Mobile Subscription.

Is the property boom near it's end? An article not to be missed!

This month we have seen the launch of a "Real Estate Lounge". The Real Estate lounge is a forum where anyone who has an interest in the South African Real Estate industry can chat about real estate issues, ask questions, give advice, swap ideas etc.


The editor

CyberAgent Mobile
CyberAgent Mobile Main Menu

From here you can choose what you want to do. You can view/change Properties, Agents, Contacts. You can Syncronize your data - this uploads the listings to the various websites and updates the office database for CyberAgent users.

The Property Pictures Screen

Includes a powerful, yet easy to use search facility for example searches on property types, house price and contacts.

The Property Listing Screen

Includes a powerful,
yet easy to use search facility.

The NLS Details Screen -

This module enables you to share listings with other agents in your area using CyberAgent should you want to.

CyberAgent has extended it's capabilities with this application; it's broken out of the confines of the office and into the field - into YOUR pocket!

CyberAgent Mobile allows for the individual agent to manage his/her listings from anywhere at any time - whether a connection to the Internet is available or not! The most frequently used modules of CyberAgent: Contact Manager, Agent Manager and Property Manager together with the ability to update the various websites has been put together in this new innovative cutting-edge tool: CyberAgent Mobile.

Through CyberAgent Mobile your properties are advertised on the following websites:

Click here to read more about CyberAgent Mobile

CyberAgent Mobile
FREE trial download

Will CyberAgent Mobile work for you?

You can now test drive the new CyberAgent Mobile program free for 7 days.

Download the program(free),
order it on CD
or 32MB SD Card.

Once loaded on the device you have 7 days in which you can run the program in demo mode.

Click here to for more details

What's New ???

Contact Manager

1) A new cool Edit utility has been added to the Contact Manager's notes field. We have also added it to the Customer Notes form.

The Client List report (including customer notes) now have a filter and order description part of the report heading. If you have modified these reports, you have to delete the custom report. To delete the custom report:

  • Open Windows Explore
  • Navigate down to the CyberAgent (C:\cagentv3) folder
  • Now click on the Reports folder ((C:\cagentv3\reports)
  • Locate the files USPC_ClientListNotes.FRT and USPC_ClientListNotes.FRX files and delete them.
  • Locate the files USPC_ClientList.FRT and USPC_ClientList.FRX files and delete them.
  • If they do not exist it simply means that you do not have these custom reports.

Should you have any problems, please contact support to assist you.

The Client List report now also supports changes made to the Customer Notes section. Previously these would not have been appearing on the Client List report.

2) Referral company's details added to the grid selection

Slide Show - Client/Agent Viewing

The configuration form now allows you to specify your own price ranges.
The search form also makes provision for custom ranges.

Property24 Module

GREAT enhancement to the speed of the downloads!
The module will now prompt you with the number of properties matching your criteria and if you wish to download them.

You also have the option to download only those listings that have Property24 listing numbers - this will in essence update their listing status.

You can now pre-define which of your agents operate in which suburbs and then the downloaded properties will be auto assigned to the correct agent.

Training/info sessions

Our next info/training session for the Western Cape is on it's way!

Beginners Session

Date: 16 September 2005
Time: 09h00 - 12h00
Cost: R50 per person per session
Venue: 65 Balfour Street, Churchill Estate


12 September 2005

Chris Niemandt at:
082-432 6963

All booking fees must be paid by Friday, 12/08/2005. Please fax proof of payment to
021 930-6224/

Advanced Session

Date: 15 September 2005
Time: 09h00 - 12h00
Cost: R50 per person per session
Venue: 65 Balfour Street, Churchill Estate


12 September 2005

Chris Niemandt at:
082-432 6963

All booking fees must be paid by Friday, 12/08/2005. Please fax proof of payment to
021 930-6224

Please take note that there are limited seats available!

CyberAgent & Ananzi

Ananzi is South Africa's biggest and most popular search engine with over 10 million page impressions monthly.

Now you have the chance to advertise your properties on Ananzi Property.


  • Nationwide exposure 24 hours a day, 7 days a week!
  • Display pictures and detailed property information
  • A direct link to your website
  • Real-time 24/7 property updating or editing
  • Advertise a show house with 24/7 updating - and sell it before Sunday!

CyberAgent has managed to structure a fantastic deal for CyberAgent users with Ananzi Property. For a nominal fee of R100 (excluding VAT) per month you can list your properties on this search engine.

Should you need more information contact us at:

How to register:

  1. Click here to download the .pdf (Adobe Acrobat) contract
  2. Open with Adobe Acrobat Reader
    (If you do not have Adobe Acrobat Reader installed click here to download the Reader)
  3. Print the contract
  4. Complete
  5. Fax back to (011) 955-9110
  6. Or contact our support team at (011) 955-9100
New - Cyber Shop

You can now shop online!

Visit our Cyber Shop for hand held devices, memory cards etc.

Should you not find an article on there that you would like to purchase email us at and we will find it for you.

Hand Held Devices
Memory Cards

On Special

Visit The Cyber Shop


A warm welcome to all new Agencies:

We trust that by now you are well aware of what CyberAgent can do for you. If you need any assistance, please do not hesitate to contact Jaco at or phone us at: +27 (0)11 955-9100 or 086 112- 9237

Most Internet enquiries:


Company Requests
The Rental Giant 169
Drive Estates 162
Realty Executives JHB South 146
Proplist - Glenanda 143
Wendy Machanik Properties 133
Realty SA 123
Homenet Stellenbosch 72
Explore Properties (Marelle Trust) 61
Huizemark JHB 58
Proprop (Pty) Ltd - Head office 53
Hall Real Estate 47
Firzt Realty Company 38
Angor Financial Services 37
No Agent 34
About-U Properties 32
Proplist - Hermanus 32
Re/max Willows 31
Key West Estates 30

Sunday times

Company Requests
Realty Executives JHB South 98
The Rental Giant 96
Drive Estates 80
Proplist - Glenanda 68
Wendy Machanik Properties 46
Hall Real Estate 32
Proplist - Hermanus 24
Champagne Collection Holiday Villas, Apartments & 22
Ridsdale and Associates 22
inus Strydom Property Group Midrand 22

From the Accounts department....

By now you are all aware of the new legislation regarding Value Added Tax (VAT).
We need your VAT number as soon as possible.
Please fax proof of your VAT registration to 011 955 9110

Agency info

We are still waiting for information sheets from some of agencies. To enable us to update our records and to make sure that what we advertise on the Internet is correct we need you to complete this form and return it to us as soon as possible.

Click here to download

Call out fees

Please take note that from 1 September 2005 our call out fees will be R300.00 plus VAT per hour.


Here at CyberAgent we believe in giving application updates for FREE. Should you request of us to set up reports for your agency the cost will be a minimum of R 30.00 plus VAT per report.

The Canvass Manager

Canvass Manager provides the facility to import data from already registered sources. You must be a registered to the various sources involved before you can use this module.

Import data from:

  • Deeds Office
  • Property 24
  • Linking of telephone numbers

Canvass Manager will allow you to:

  • Filter and manage data
  • Mail Merge data
  • Send bulk SMS messages (birthdays etc.)
  • Keep records of buyer and seller information
Is the property boom near its end?

‘Blind man could see residential property boom is near its end’

The South African residential property market is likely to underperform other investment classes over the coming five years, and prospective investors should rather put their money into commercial assets, property economist Erwin Rode said yesterday.

The upper-end of the residential market in particular had exceeded previous boom-time price spikes in real terms, and in some areas it was already cheaper to build than to buy an existing property.

Rode described this phenomenon as a "natural brake" on the market. "Prices must slow down, and we are in fact already seeing this happen," he said.

The Absa housing price index had shown a year-on-year increase of almost 24% in May, but the month-on-month increase was down to less than 13%, indicating that the rising price trend was slowing sharply.

"You get better value the lower down the socioeconomic scale you go, but common sense tells me that the rate at which residential property prices have increased over the past few years is unsustainable."

Rode contrasted this with the office and industrial property markets, which he said were either already in, or on the verge of, a sharp upward correction.

Office vacancy levels in prime areas such as the Cape Town central business district had been "tumbling", but rentals had remained static in real terms. "A blind man with a stick could see there is going to be a dramatic reversal of the trend soon," Rode said.

Similarly, manufacturing capacity utilisation had been climbing over the past few years and industrial property rentals would inevitably track this rising trend.

Rode’s cautionary line on the residential market was echoed by Rand Merchant Bank chief economist Rudolf Gouws, who said while the South African economy was firmly ensconced in a long-term growth phase, "that does not mean the economic cycle is dead".

"There will still be upturns and downturns," Gouws said.

He said South African property owners were not yet overgeared by international standards, despite a surge in borrowing, because interest rates were low and inflation remained relatively benign.

"A gentle dip within the long-term growth phase is what I am hoping for," he said.

But Charles Martin, senior economist at the University of Stellenbosch’s Bureau for Economic Research, said some speculators in residential property could well find themselves overstretched if interest rates were to rise sharply, and could be "shocked out of the market".

First National Bank chief economist Cees Bruggemans said that the risk of an external shock causing interest rates to spike had been lessened by structural reforms to the economy since the 1998 Asian crisis, when SA’s prime rate peaked at 25%. "SA should be able to meet any future crisis with the currency taking the burden, rather than interest rates," he said.

Article by: Dave Marss - Business Day - Cape Editor
The Real Estate Lounge

The Real Estate Lounge - "The place where Real Estate people chat"

The Real Estate lounge is a forum where anyone who has an interest in the South African Real Estate industry can chat about real estate issues, ask questions, give advice, swap ideas, share business or just communicate in general.

Anyone can join, whether you are a qualified practising estate agent, a candidate, a housewife who is thinking about becoming an estate agent, a conveyancer, trainer, financial consultant, buyer or seller. All you need is to have an interest in the Real Estate business.

Access to the lounge is FREE. All you need to do is register on-line and that's it. From time to time we will have guests that specialise in certain areas of Real Estate, for example Conveyancers, Financial Consultants, Trainers and the like.

This is YOUR lounge - make it work for you!!

To visit the lounge, click here

Quotation of the month

"Freedom is not worth having if it does not include the freedom to make mistakes."
Mahatma Gandhi - Indian ascetic & nationalist leader (1869 - 1948)